Cittadini Spa: total quality policy
Cittadini spa’s corporate objective is the excellence of the quality of its products, meant as the ability to satisfy the customer's needs in the most appropriate way and guarantee the suitability of use according to their expectations. To obtain it, it considers necessary to also provide an excellent pre-sales service and after-sales assistance, with experienced and competent technical staff.
Cittadini considers the "total quality policy" strategic to maintain its leadership in the production of nets and yarns on the target markets and have a sustainable future development. For this purpose, it has long equipped the UNI EN ISO 9001-2015 Quality Management System, with the involvement of all collaborators and stakeholders, the optimization of management and production processes, the start-up of cutting-edge machinery and technological systems, the vertical integration of all production phases, in order to directly carry out a strict process control, starting from the choice of raw materials to the final testing of the products, while respecting the environment and the territory.
In the field of dyeing, flagship of the company, Cittadini has created an internal laboratory equipped with the most sophisticated certified instruments, to always check in real time that the high quality standards set are checked for all products, in strict compliance with the technical specifications.
To improve the speed of service, which is essential especially for items in the fashion sector, considerable resources have also been invested in a stock service of sewing threads, in folder and trendy colors.